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62%)}.policy-shell{z-index:1;width:min(1100px,100%);margin-inline:auto;position:relative}.policy-hero{gap:6px;max-width:62ch;padding:clamp(12px,2vw,18px) 0 14px;display:grid}.policy-badge{width:fit-content;min-height:28px;color:var(--primary);letter-spacing:.06em;text-transform:uppercase;background:#3d86ff14;border:1px solid #3d86ff47;border-radius:999px;align-items:center;gap:8px;margin:0;padding:0 11px;font-size:11px;font-weight:700;display:inline-flex}.policy-hero h1{letter-spacing:-.04em;margin:0;font-size:clamp(1.55rem,3.2vw,2.2rem);font-weight:800;line-height:1.12}.policy-doc,.policy-lead{color:var(--text-secondary);margin:0;line-height:1.55}.policy-doc{font-size:13px;font-weight:600}.policy-lead{max-width:54ch;font-size:.95rem}.policy-accordion{gap:10px;display:grid}.policy-acc{border:1px solid var(--border);background:var(--surface);border-radius:14px;transition:border-color .2s;overflow:hidden}[data-theme=dark] .policy-acc{background:#101620;border-color:#ffffff12}.policy-acc:hover{border-color:#3d86ff38}.policy-acc.is-open{box-shadow:none;border-color:#3d86ff47}.policy-acc.is-highlight{background:linear-gradient(165deg,#12244847,transparent 58%),var(--surface);border-color:#3d86ff38}[data-theme=dark] .policy-acc.is-highlight{background:linear-gradient(165deg,#12244866,#101620 60%)}.policy-acc-trigger{width:100%;min-height:56px;color:var(--text-primary);text-align:left;cursor:pointer;background:0 0;border:0;grid-template-columns:auto auto 1fr auto;align-items:center;gap:12px;padding:12px 16px;display:grid}.policy-acc-trigger:hover{background:#3d86ff0a}.policy-acc-index{letter-spacing:.06em;color:var(--primary);font-size:12px;font-weight:800}.policy-acc-icon{width:30px;height:30px;color:var(--primary);background:#3d86ff1a;border:1px solid #3d86ff29;border-radius:9px;flex-shrink:0;place-items:center;display:grid}.policy-acc-title{letter-spacing:-.02em;margin:0;font-size:1rem;font-weight:800;line-height:1.25}.policy-acc-toggle{width:28px;height:28px;color:var(--text-secondary);border:1px solid var(--border);background:#ffffff08;border-radius:8px;flex-shrink:0;place-items:center;display:grid}.policy-acc.is-open .policy-acc-toggle{color:var(--primary);background:#3d86ff1a;border-color:#3d86ff3d}.policy-acc-panel{overflow:hidden}.policy-acc-body{border-top:1px solid #0000;gap:12px;padding:0 16px 16px;display:grid}.policy-acc.is-open .policy-acc-body{border-top-color:var(--border);padding-top:14px}[data-theme=dark] .policy-acc.is-open .policy-acc-body{border-top-color:#ffffff12}.policy-acc-body>p{color:var(--text-secondary);margin:0;font-size:14px;line-height:1.65}.privacy-list{gap:8px;margin:0;padding:0;list-style:none;display:grid}.privacy-list li{border:1px solid var(--border);color:var(--text-secondary);background:#ffffff05;border-radius:10px;padding:8px 10px 8px 28px;font-size:13px;line-height:1.45;position:relative}[data-theme=light] .privacy-list li{background:var(--surface-secondary)}[data-theme=dark] .privacy-list li{border-color:#ffffff12}.privacy-list li:before{content:"";background:var(--primary);border-radius:50%;width:6px;height:6px;position:absolute;top:15px;left:12px}.privacy-rights{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;display:grid}.privacy-right{border:1px solid var(--border);background:#ffffff05;border-radius:11px;gap:4px;padding:10px 12px;display:grid}[data-theme=light] .privacy-right{background:var(--surface-secondary)}[data-theme=dark] .privacy-right{border-color:#ffffff12}.privacy-right h3{letter-spacing:-.01em;margin:0;font-size:13px;font-weight:800;line-height:1.25}.privacy-right p{color:var(--text-secondary);margin:0;font-size:12px;line-height:1.4}.privacy-dpo{justify-items:start;gap:8px;padding:4px 2px 2px;display:grid}.privacy-dpo-email{color:var(--primary);letter-spacing:-.02em;font-size:1.05rem;font-weight:800;text-decoration:none}.privacy-dpo-email:hover{text-decoration:underline}.privacy-dpo-note{color:var(--text-secondary);margin:0;font-size:13px}.privacy-dpo-actions{flex-wrap:wrap;gap:10px;margin-top:4px;display:flex}.privacy-footnote{color:var(--text-secondary);margin:16px 0 0;font-size:12px;line-height:1.5}@media (max-width:900px){.privacy-rights{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width:640px){.policy-acc-trigger{gap:10px;min-height:52px;padding:12px 14px}.policy-acc-body{padding-left:14px;padding-right:14px}.policy-acc-title{font-size:.95rem}.privacy-rights{grid-template-columns:1fr}}.complaints-channels{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;display:grid}.complaints-channel{border:1px solid var(--border);background:#ffffff05;border-radius:11px;grid-template-columns:30px 1fr;align-items:start;gap:8px;padding:10px;display:grid}[data-theme=light] .complaints-channel{background:var(--surface-secondary)}[data-theme=dark] .complaints-channel{border-color:#ffffff12}.complaints-channel-icon{width:30px;height:30px;color:var(--primary);background:#3d86ff1a;border-radius:8px;place-items:center;display:grid}.complaints-channel h3{margin:0 0 2px;font-size:13px;font-weight:800;line-height:1.25}.complaints-channel p{color:var(--text-secondary);margin:0;font-size:12px;line-height:1.4}.complaints-deadlines{gap:8px;display:grid}.complaints-deadline{border:1px solid #0000;border-radius:11px;gap:4px;padding:10px 14px;display:grid}.complaints-deadline-main{justify-content:space-between;align-items:center;gap:12px;display:flex}.complaints-deadline h3{letter-spacing:.06em;margin:0;font-size:12px;font-weight:800}.complaints-deadline strong{text-align:right;flex-shrink:0;font-size:13px;font-weight:800}.complaints-deadline p{color:var(--text-secondary);margin:0;font-size:12px;line-height:1.4}.complaints-deadline.is-critical{background:#b43c3c1f;border-color:#b43c3c38}.complaints-deadline.is-critical h3,.complaints-deadline.is-critical strong{color:#f0a0a0}.complaints-deadline.is-high{background:#be6e281f;border-color:#be6e2838}.complaints-deadline.is-high h3,.complaints-deadline.is-high strong{color:#f0c090}.complaints-deadline.is-medium{background:#b496281f;border-color:#b4962838}.complaints-deadline.is-medium h3,.complaints-deadline.is-medium strong{color:#e6d080}.complaints-deadline.is-low{background:#3d86ff1a;border-color:#3d86ff2e}.complaints-deadline.is-low h3,.complaints-deadline.is-low strong{color:#9cc4ff}[data-theme=light] .complaints-deadline.is-critical h3,[data-theme=light] .complaints-deadline.is-critical strong{color:#b42318}[data-theme=light] .complaints-deadline.is-high h3,[data-theme=light] .complaints-deadline.is-high strong{color:#b54708}[data-theme=light] .complaints-deadline.is-medium h3,[data-theme=light] .complaints-deadline.is-medium strong{color:#a15c07}[data-theme=light] .complaints-deadline.is-low h3,[data-theme=light] .complaints-deadline.is-low strong{color:var(--primary)}.complaints-timeline{grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin:0;padding:0;list-style:none;display:grid}.complaints-timeline li{border:1px solid var(--border);background:#ffffff05;border-radius:12px;grid-template-columns:36px 1fr;align-items:start;gap:10px;padding:10px;display:grid}[data-theme=light] .complaints-timeline li{background:var(--surface-secondary)}[data-theme=dark] .complaints-timeline li{border-color:#ffffff12}.complaints-timeline-number{width:36px;height:36px;color:var(--primary);letter-spacing:.04em;background:#3d86ff1a;border:1px solid #3d86ff2e;border-radius:10px;place-items:center;font-size:11px;font-weight:800;display:grid}.complaints-timeline h3{letter-spacing:-.015em;margin:0 0 3px;font-size:13px;font-weight:800;line-height:1.25}.complaints-timeline p{color:var(--text-secondary);margin:0;font-size:12px;line-height:1.45}.complaints-types{flex-wrap:wrap;gap:8px;display:flex}.complaints-type{border:1px solid var(--border);min-height:34px;color:var(--text-primary);background:#ffffff05;border-radius:999px;align-items:center;padding:0 12px;font-size:13px;font-weight:600;display:inline-flex}[data-theme=light] .complaints-type{background:var(--surface-secondary)}[data-theme=dark] .complaints-type{border-color:#ffffff14}.complaints-cta{text-align:left;justify-items:start;gap:8px;padding:4px 2px 2px;display:grid}.complaints-cta h3{letter-spacing:-.02em;margin:0;font-size:1.05rem;font-weight:800}.complaints-cta p{max-width:46ch;color:var(--text-secondary);margin:0;font-size:14px;line-height:1.55}.complaints-cta .btn{gap:8px;margin-top:4px}@media (max-width:900px){.complaints-channels{grid-template-columns:repeat(2,minmax(0,1fr))}.complaints-timeline{grid-template-columns:1fr}}@media (max-width:640px){.complaints-channels{grid-template-columns:1fr}.complaints-deadline-main{flex-wrap:wrap}.complaints-deadline strong{text-align:left}}.complaints-form-page{padding-bottom:clamp(56px,7vw,88px)}.rec-hero{gap:10px;max-width:52ch;padding:clamp(16px,2.8vw,24px) 0 18px;display:grid}.rec-badge{width:fit-content;min-height:28px;color:var(--primary);letter-spacing:.05em;background:#3d86ff14;border:1px solid #3d86ff47;border-radius:999px;align-items:center;margin:0;padding:0 12px;font-size:11px;font-weight:700;display:inline-flex}.rec-hero h1{letter-spacing:-.035em;margin:0;font-size:clamp(1.7rem,3.2vw,2.35rem);font-weight:800;line-height:1.15}.rec-hero p{color:var(--text-secondary);margin:0;font-size:.98rem;line-height:1.6}.rec-back{width:fit-content;color:var(--primary);font-size:13px;font-weight:700}.rec-back:hover{text-decoration:underline}.rec-steps{grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;max-width:1040px;margin:0 0 8px;padding:0;list-style:none;display:grid}.rec-steps li{border:1px solid var(--border);background:var(--surface);min-height:52px;color:var(--text-secondary);border-radius:12px;align-items:stretch;padding:0;display:flex;overflow:hidden}[data-theme=dark] .rec-steps li{background:#101620;border-color:#ffffff12}.rec-step-button{width:100%;min-height:52px;color:inherit;text-align:left;cursor:pointer;background:0 0;border:0;align-items:center;gap:10px;padding:10px 12px;display:flex}.rec-steps li.is-clickable .rec-step-button:hover{background:#3d86ff0f}.rec-steps li.is-clickable .rec-step-button{cursor:pointer}.rec-steps li.is-active{box-shadow:none;border-color:#3d86ff47}.rec-steps li.is-active,.rec-steps li.is-done{color:var(--text-primary)}.rec-step-index{width:28px;height:28px;color:var(--primary);background:#3d86ff1a;border:1px solid #3d86ff2e;border-radius:999px;flex-shrink:0;place-items:center;font-size:11px;font-weight:800;display:grid}.rec-steps li.is-active .rec-step-index,.rec-steps li.is-done .rec-step-index{background:var(--primary);border-color:var(--primary);color:#fff}.rec-step-label{font-size:13px;font-weight:700;line-height:1.3}.rec-step-current{color:var(--text-secondary);margin:0 0 16px;font-size:12px;font-weight:600}.rec-panel{border:1px solid var(--border);background:var(--surface);border-radius:18px;gap:18px;width:min(100%,1040px);padding:clamp(18px,2.4vw,26px);display:grid}[data-theme=dark] .rec-panel{background:#101620;border-color:#ffffff12}.rec-section{gap:14px;display:grid}.rec-section-head{align-items:center;gap:10px;display:flex}.rec-section-head span{width:28px;height:28px;color:var(--primary);background:#3d86ff1a;border:1px solid #3d86ff2e;border-radius:9px;place-items:center;font-size:12px;font-weight:800;display:grid}.rec-section-head h2{letter-spacing:-.02em;margin:0;font-size:1.1rem;font-weight:800}.rec-grid{grid-template-columns:1fr 1fr;gap:12px;display:grid}.rec-field{gap:7px;display:grid}.rec-field>span,.rec-fieldset legend{color:var(--text-secondary);font-size:12.5px;font-weight:700}.rec-field em,.rec-fieldset legend em{color:var(--primary);font-style:normal}.rec-field input,.rec-field textarea{border:1px solid var(--border);background:var(--surface-secondary);width:100%;min-height:44px;color:var(--text-primary);border-radius:11px;outline:none;padding:11px 13px;transition:border-color .2s,box-shadow .2s}[data-theme=dark] .rec-field input,[data-theme=dark] .rec-field textarea{background:#060a10b8;border-color:#ffffff14}.rec-field textarea{resize:vertical;min-height:140px;line-height:1.55}.rec-field input:focus,.rec-field textarea:focus{border-color:var(--primary);box-shadow:none}.rec-fieldset{border:0;gap:10px;margin:0;padding:0;display:grid}.rec-chips{flex-wrap:wrap;gap:8px;display:flex}.rec-chips-inline{gap:10px}.rec-chip{border:1px solid var(--border);min-height:38px;color:var(--text-secondary);cursor:pointer;background:0 0;border-radius:999px;align-items:center;gap:7px;padding:0 13px;font-size:13px;font-weight:700;transition:all .18s;display:inline-flex}[data-theme=dark] .rec-chip{border-color:#ffffff1a}.rec-chip:hover{color:var(--text-primary);border-color:#3d86ff47}.rec-chip.is-selected{color:var(--primary);background:#3d86ff1f;border-color:#3d86ff59}.rec-evidence{gap:10px;padding-top:4px;display:grid}.rec-evidence h3{margin:0;font-size:14px;font-weight:800}.rec-evidence>p{color:var(--text-secondary);margin:0;font-size:13px}.rec-dropzone{text-align:center;color:var(--text-secondary);background:#3d86ff0d;border:1px dashed #3d86ff47;border-radius:14px;justify-items:center;gap:8px;padding:22px 16px;display:grid}.rec-dropzone.is-dragging{border-color:var(--primary);background:#3d86ff1a}.rec-dropzone p{color:var(--text-primary);gap:2px;margin:0;font-size:14px;font-weight:700;display:grid}.rec-dropzone em,.rec-dropzone p span{color:var(--text-secondary);font-size:12px;font-style:normal;font-weight:500}.rec-files{gap:8px;margin:0;padding:0;list-style:none;display:grid}.rec-files li{border:1px solid var(--border);background:#ffffff05;border-radius:10px;justify-content:space-between;align-items:center;gap:12px;padding:10px 12px;display:flex}.rec-files strong{font-size:13px;display:block}.rec-files span{color:var(--text-secondary);font-size:12px}.rec-files button{width:32px;height:32px;color:var(--text-secondary);cursor:pointer;background:0 0;border:0;border-radius:8px;place-items:center;display:grid}.rec-files button:hover{color:#f0a0a0;background:#b43c3c1f}.rec-review{gap:10px;display:grid}.rec-review article{border:1px solid var(--border);background:#ffffff05;border-radius:12px;padding:14px}[data-theme=dark] .rec-review article{border-color:#ffffff12}.rec-review header{justify-content:space-between;align-items:center;gap:12px;margin-bottom:8px;display:flex}.rec-review h3{margin:0;font-size:13px;font-weight:800}.rec-review header button{color:var(--primary);cursor:pointer;background:0 0;border:0;font-size:12px;font-weight:700}.rec-review p{color:var(--text-secondary);margin:0 0 4px;font-size:13.5px;line-height:1.45}.rec-review strong{color:var(--text-primary)}.rec-legal{color:var(--text-secondary);margin:4px 0 0;font-size:13px;line-height:1.55}.rec-check a,.rec-legal a{color:var(--primary);font-weight:700}.rec-check{color:var(--text-secondary);align-items:flex-start;gap:10px;font-size:13.5px;line-height:1.45;display:flex}.rec-check input{accent-color:var(--primary);margin-top:2px}.rec-error{color:#f0a0a0;background:#b43c3c1f;border-radius:10px;margin:0;padding:11px 13px;font-size:13px;font-weight:600}[data-theme=light] .rec-error{color:#b42318}.rec-actions{justify-content:space-between;align-items:center;gap:12px;padding-top:4px;display:flex}.rec-submit{gap:8px;min-height:46px;border-radius:12px!important}.rec-success{border:1px solid var(--border);background:var(--surface);border-radius:18px;justify-items:start;gap:12px;width:min(100%,640px);margin:clamp(24px,5vw,48px) auto 0;padding:28px 24px;display:grid}[data-theme=dark] .rec-success{background:#101620;border-color:#ffffff12}.rec-success h1{letter-spacing:-.03em;margin:0;font-size:clamp(1.6rem,3vw,2rem)}.rec-success>p{color:var(--text-secondary);margin:0;line-height:1.55}.rec-protocol{background:#3d86ff14;border:1px solid #3d86ff2e;border-radius:12px;gap:4px;width:100%;padding:14px;display:grid}.rec-protocol span{color:var(--text-secondary);font-size:12px;font-weight:700}.rec-protocol strong{letter-spacing:-.02em;color:var(--primary);font-size:1.2rem}.rec-protocol em{color:var(--text-secondary);font-size:12px;font-style:normal}.rec-success-actions{flex-wrap:wrap;gap:10px;margin-top:6px;display:flex}@media (max-width:900px){.rec-steps{grid-template-columns:1fr 1fr}.rec-grid{grid-template-columns:1fr}}@media (max-width:640px){.rec-steps{grid-template-columns:1fr}.rec-actions{flex-direction:column-reverse;align-items:stretch}.rec-actions .btn{width:100%}}.portal{background:var(--background);min-height:100vh;color:var(--text-primary)}.portal-topbar{z-index:20;border-bottom:1px solid var(--border);background:var(--header-bg-solid);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);justify-content:space-between;align-items:center;gap:16px;height:72px;padding:0 clamp(20px,4vw,40px);display:flex;position:sticky;top:0}.portal-topbar-actions{align-items:center;gap:12px;display:flex}.portal-exit{border:1px solid var(--border);background:var(--surface);min-height:40px;color:var(--text-secondary);border-radius:999px;align-items:center;padding:0 14px;font-size:13px;font-weight:700;display:inline-flex}.portal-exit:hover{color:var(--text-primary);border-color:var(--border-strong)}.portal-main{min-height:calc(100vh - 72px)}.portal-shell{background:var(--background);align-content:start;min-height:calc(100vh - 72px);padding:clamp(20px,3.2vh,36px) 20px clamp(36px,5vh,56px);overflow:hidden}.portal-shell,.portal-stage{justify-items:center;display:grid;position:relative}.portal-stage{z-index:1;gap:22px;width:min(100%,356px);margin-top:clamp(4px,1.5vh,18px)}.portal-auth-card{width:100%;box-shadow:none;background:#0a0f18f0;border:1px solid #ffffff1f;border-radius:16px;gap:14px;padding:20px 20px 18px;display:grid}[data-theme=light] .portal-auth-card{border-color:var(--border);background:var(--surface);box-shadow:none}.portal-brand-mark{width:54px;height:54px;box-shadow:none;background:0 0;border:0;place-items:center;margin:0 auto;display:grid;overflow:visible}.client-logo-icon{object-fit:contain;width:54px;height:54px;box-shadow:none;filter:none;background:0 0;border:0;outline:none;display:block}.portal-auth-tabs{background:#ffffff0a;border:1px solid #ffffff14;border-radius:11px;grid-template-columns:1fr 1fr;gap:4px;padding:4px;display:grid}[data-theme=light] .portal-auth-tabs{background:var(--surface-secondary);border-color:var(--border)}.portal-auth-tabs button{color:#8e9aab;background:0 0;border:0;border-radius:8px;min-height:36px;font-size:12.5px;font-weight:700;transition:all .2s}[data-theme=light] .portal-auth-tabs button{color:var(--text-secondary)}.portal-auth-tabs button.is-active{color:#f2f5fa;box-shadow:none;background:#ffffff14}[data-theme=light] .portal-auth-tabs button.is-active{background:var(--surface);color:var(--text-primary);box-shadow:none}.portal-auth-head{text-align:center;gap:5px;display:grid}.portal-auth-head h2{letter-spacing:-.03em;color:#f2f5fa;font-size:clamp(1.15rem,1.8vw,1.3rem);font-weight:800}[data-theme=light] .portal-auth-head h2{color:var(--text-primary)}.portal-auth-head p{color:#8e9aab;font-size:12.5px;line-height:1.5}[data-theme=light] .portal-auth-head p{color:var(--text-secondary)}.portal-form,.portal-form-grid{gap:10px;display:grid}.portal-form-grid{grid-template-columns:1fr 1fr}.portal-field{gap:5px;display:grid}.portal-field>span{color:#8e9aab;font-size:11.5px;font-weight:700}[data-theme=light] .portal-field>span{color:var(--text-secondary)}.portal-field input{color:#f2f5fa;background:#ffffff0a;border:1px solid #ffffff1a;border-radius:10px;outline:none;width:100%;min-height:42px;padding:0 12px;transition:all .2s}[data-theme=light] .portal-field input{border-color:var(--border);background:var(--surface-secondary);color:var(--text-primary)}.portal-field input::placeholder{color:#6b7788;opacity:1}[data-theme=light] .portal-field input::placeholder{color:var(--text-secondary);opacity:.7}.portal-field input:focus,.portal-password:focus-within{border-color:var(--primary);box-shadow:none;background:#ffffff0f}[data-theme=light] .portal-field input:focus,[data-theme=light] .portal-password:focus-within{background:var(--surface);box-shadow:none}.portal-password{background:#ffffff0a;border:1px solid #ffffff1a;border-radius:10px;align-items:center;transition:all .2s;display:flex;position:relative}[data-theme=light] .portal-password{border-color:var(--border);background:var(--surface-secondary)}.portal-password input{border:0;padding-right:44px}.portal-password input,.portal-password input:focus{box-shadow:none;background:0 0}.portal-eye{color:#8e9aab;border-radius:7px;place-items:center;width:30px;height:30px;display:grid;position:absolute;right:6px}.portal-eye:hover{color:#f2f5fa;background:#ffffff0f}[data-theme=light] .portal-eye{color:var(--text-secondary)}[data-theme=light] 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h1{letter-spacing:-.035em;color:#f5f8fc;text-shadow:none;margin:0;font-size:clamp(1.25rem,2.6vw,1.5rem);font-weight:800;line-height:1.2}[data-theme=light] .portal-intro h1{color:var(--text-primary);text-shadow:none}.portal-lead{color:#b7c3d4;margin:0;font-size:14px;font-weight:500;line-height:1.55}[data-theme=light] .portal-lead{color:var(--text-secondary)}@media (max-width:980px){.portal-shell{min-height:calc(100vh - 72px);padding:20px 16px 40px}.portal-exit span{display:none}}@media (max-width:640px){.portal-topbar{height:64px;padding:0 16px}.portal-shell{min-height:calc(100vh - 64px);padding:16px 14px 32px}.portal-stage{gap:18px;width:100%;margin-top:0}.portal-auth-card{padding:18px 16px 16px}.portal-form-grid{grid-template-columns:1fr}.portal-form-row{flex-direction:column;align-items:flex-start}.portal-exit{padding:0 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